Return Policy

  1. The Bike tyre claim amount will depend on wear and tear.
  2. A new tyre can only be claimed after paying the wear and tear charges.
  3. Any tyres that have been damaged should be returned to the company so that after inspecting the tyres a report will be prepared and sent to the customer stating his claim percentage and damage region. Charges will be made accordingly.
  4. The company can take 7 to 30 days to claim any tyre.
  5. In case of delay in the claim, the customer cannot blame the company.
  6. The product will be delivered to the customer within one week after the payment of the claimed tyre.
  7. Any tyre will be claimable only if that tyre is registered online. It is the customer’s responsibility to register.
  8. The tyre claim must be accompanied by a soft copy of the tyre bill so that the company can identify the concerned claimant.
  9. Customers cannot take any legal actions on www.1313tyre.com as rates may differ as per market.
  10. Replacement of any product will be done after checking the product. If there is any manufacturing defect in the product, it will be replaced.
  11. Customers have to pay shipping charges to return the product and 3% will be deducted in case of product damage.
  12. The company will not hold any hearing without the bill.
  13. The claim of any product will be made by the policy of the tyre company as each company has a different guarantee policy and claim policy.
  14. A guarantee of any product will be given as per the procedure of the concerned company.
  15. The company will charge for the delivery of the product not according to its own but according to the shipping company.
  16. Old tyres will not be guaranteed.
  17. The old tyres will be delivered only after a thorough test by the company and after that, if there is any problem with the tyres then the company will not be responsible.
  18. Older tyres will be 100% original, no dolls will be made.
  19. All data of old tyres (Design, Model, Category, Company Name, Registered Number) will be written on the bill and 100% original product details will be mentioned on the bill.
  20. The company will not be liable if the product is tampered with after delivery.
  21. The tube product will hold only a manufacture guarantee. The tube will not be replaced after it is repaired.

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