- The Bike tyre claim amount will depend on wear and tear.
- A new tyre can only be claimed after paying the wear and tear charges.
- Any tyres that have been damaged should be returned to the company so that after inspecting the tyres a report will be prepared and sent to the customer stating his claim percentage and damage region. Charges will be made accordingly.
- The company can take 7 to 30 days to claim any tyre.
- In case of delay in the claim, the customer cannot blame the company.
- The product will be delivered to the customer within one week after the payment of the claimed tyre.
- Any tyre will be claimable only if that tyre is registered online. It is the customer’s responsibility to register.
- The tyre claim must be accompanied by a soft copy of the tyre bill so that the company can identify the concerned claimant.
- Customers cannot take any legal actions on www.1313tyre.com as rates may differ as per market.
- Replacement of any product will be done after checking the product. If there is any manufacturing defect in the product, it will be replaced.
- Customers have to pay shipping charges to return the product and 3% will be deducted in case of product damage.
- The company will not hold any hearing without the bill.
- The claim of any product will be made by the policy of the tyre company as each company has a different guarantee policy and claim policy.
- A guarantee of any product will be given as per the procedure of the concerned company.
- The company will charge for the delivery of the product not according to its own but according to the shipping company.
- Old tyres will not be guaranteed.
- The old tyres will be delivered only after a thorough test by the company and after that, if there is any problem with the tyres then the company will not be responsible.
- Older tyres will be 100% original, no dolls will be made.
- All data of old tyres (Design, Model, Category, Company Name, Registered Number) will be written on the bill and 100% original product details will be mentioned on the bill.
- The company will not be liable if the product is tampered with after delivery.
- The tube product will hold only a manufacture guarantee. The tube will not be replaced after it is repaired.